Changes in Company Billing Policy

Please be informed that we have changed our billing policy. Please refer to the following table…

Old New
Service suspension grace period 14 days 10 days
Service termination grace period 30 days 20 days
Invoice generation before due date 30 days 60 days
Invoice overdue reminders (days) 1, 7, 14 1, 10, 20
Domain renewal reminders (days before expiry date) 30, 15, 7, 3, 1 60, 30, 15, 7, 1

For further inquiry, please call us at +604-3327277


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